Customer Service Team

BBS boasts an informed, customer-oriented support team. This select group, under the guidance of Bill Brown and hands-on direction of Donny Wall, offers OEMs the expert product advice and industry knowledge that only comes from decades of experience. Each representative is a specialist in the area of customer backup and is supported by the most sophisticated computer assistance programs available.

Kim LaVeau
Customer Service Manager
Ph: (773) 792-5621

Carly Marquardt
Customer Team Leader
Ph: (773) 792-5683

Dorota Perez
Customer Team Leader
Ph: (773) 792-5631

Rachel Boekeloo
Customer Service Representative
Ph: (773) 792-5630


Gail Chase
Customer Service Representative
Ph: (773) 792-5623

Sheri Harmon
Customer Service Representative
Ph: (773) 792-5626

Nikki Ortiz
Customer Service Representative
Ph: (773) 792-5622

Maria Paglini
Customer Service Representative
Ph: (773) 792-5626

Priscilla Putterlik
Customer Service Representative
Ph: (773) 792-5625

Steve Pollard
Customer Service Representative
Ph: (773) 792-5628

Patricia Sexton
Customer Service Representative
Ph: (773) 792-5685